I forgot my password, what steps should I take?

Make sure all characters are entered accurately. If you are unable to log into your account, please use the password or email recovery form. An email with instructions will be sent to the email address provided during registration.

Is there a fee for registration?

Registering an account is free.

Who qualifies as a private investor?

Every individual who has reached the legal age is eligible to enjoy our services.

Are multiple accounts allowed?

The service provides each member with a unique personal account.

Can I modify my personal information after registration?

Yes, you have the right to modify your personal information after registration.

Will my account be hacked?

We have a strong defense system and generate complex passwords to prevent any potential security issues.

What investment services do we provide?

We provide different levels of mining services. The daily income that can be obtained at each level is different. Please refer to the APP.

What payment systems are provided?

Customers can use Bitcoin, Ethereum, USDT (TRC-20, ERC-20, BEP20), BNB, TRX, Dogecoin, TON and Litecoin to invest funds.

What are the minimum and maximum investment thresholds in monetary units?

There is no threshold for deposits, and the amount that can be invested depends on the member's VIP level

How many deposits are allowed at most?

The 'Spark' investment plan only allows one deposit to be opened. There are no restrictions or limitations on other investment plans.

How to withdraw funds?

Go to the 'Withdraw' section, enter the desired amount, select the payment system and click the 'Confirm' button to withdraw funds from your account.

How fast is the withdrawal process?

Withdrawal requests are processed within 48 hours after submission.
All withdrawal requests are processed during business hours, Monday to Friday. Requests submitted outside business hours or on weekends (Saturday, Sunday) will be processed during the next business period.
Our security system carefully reviews each withdrawal request to ensure transaction safety.

What is the withdrawal limit?

There are no withdrawal limits.

What is the minimum withdrawal amount?

USDT-TRC20 - 30
USDT (BEP20) - 30
USDT (ERC20) - 30

How does IUXP Exchange work?

Our exchange operates 24/7
Trades are completed instantly on our exchange

Do we charge fees for withdrawing or depositing funds?

There are no fees for deposits. Withdrawals incur a 5% fee.